If you are searching for free, or low-cost marketing methods for your online store or website, then an online forum can help to drive traffic to your site. Before we talk about how they can be used for free marketing, let's look at what they are and how they are used.
An online, or Internet forum, defined by Wikipedia, is a web-application that provides for discussion, often in conjunction with online communities. The older forums date back to about 1996 and followed newsgroups and bulletin board systems which were widely used in the 1980's and 1990's. Forums today are available on any number of topics.
Forums are also commonly referred to as web forums, message boards, discussion boards, discussion groups, or simply, forums. They are prevalent in several developed countries and Japan is in the lead with over two million posts per day on their largest forum, 2channel. The United States does not have any one large forum, but you will find several hundred thousand smaller forums, many of which are free to use. Other countries in which forums are widely used include China, the Netherlands, and France. Finland and Sweden do not yet have a prevalance of forums despite having open and easily-available Internet access. To date studies have not been conducted in these countries to determine the reasons why forums are not widely used.
Small forums are often based around a single subject, so you need to know the purpose of the forum before signing up. Most of the larger forums will have many different discussion threads, or boards, that topics of use. Larger online forums are also more prone to public conflicts between users and their discussions and private jokes. Depending on the level of moderation there may also be conflicts between users and administrators. It is important that if you are using online forums to market your business that you steer clear of any conflict, or perceived conflict and objectionable material if you want to attract individuals to your business. Use proper "netiquette" and ensure that you are respectful, tasteful and courteous at all times.
The purpose of online forums is to provide the ability for individuals to start discussion threads and reply to other people's threads. Basically someone will post a message which is visible to everyone, you read it and then you have the option to post a reply, which will also be visible to everyone, thus building a discussion with other online users. The online software used by the forum usually provides the mechanism for posting and viewing messages.
Usually the forum allows the user to either post anonymously or to use a registered username. Registration is done by signing up with a username and password. You may have to give your email address or other demographic information for validation purposes. However, make sure that your privacy and security of information is guaranteed by the host site if you are at all concerned about privacy issues. Forum administrators typically have the right to edit, delete, move or otherwise modify any thread on the forum. Or, they may delegate these privileges to other co-hosts or moderators registered on the forum.
Forums are different from chat rooms and instant messaging because they usually deal with one topic and personal exchanges are typically discouraged. Participants in Internet forums should understand that what they post will be publicly viewed, sometimes for years to come. For example, the Google Group (DejaNews) is now an archived set of articles dating back to 1981. Forum archives can often be the best way, too, to find an answer to an obscure or historical question.
So, how can you use online forums for free marketing? Find an online forum that relates to your business and post a thread there. Do not overtly push your business or product. Instead, make an intelligent comment and list your URL in the signature line of your post. This will invite others to visit your website without offending them by turning the forum discussion into a personal advertisement.
Another suggestion would be to post a comment seeking another individuals comments or inputs on a potential informational product or project you are researching. Or, you can respond to a thread by offering a free product or service that is found on your website.
Whatever your approach, use online forums very carefully and in good taste. They are, however, great ways to use free marketing techniques that will spread the word about your business and ultimately, drive traffic to your store.
Copyright M. A. Webb, 2005. All Rights Reserved
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